Last Updated: 4/11/26
This Privacy Policy (“Privacy Policy”) describes how Joan of Arc Holdings LLC (“Joan of Arc,” “JOA,” “we,” “us,” or “our”) collects, uses, discloses, and retains personal information from you when you interact with our website (www.joanofarcmusic.com) and its features, applications, content, and other services that post a link to this Privacy Policy (collectively, referred to herein as the “Service”).
We may collect the following categories of personal information about you directly from you, automatically through your use of the Service, and from third parties.
Information You Provide to Us
Contact Information. Such as your name, mailing address, telephone number, or email address.
Information Automatically Collected
We and our third-party partners may automatically collect the following information from or in connection with your device when visiting or interacting with the Service:
Device Data. Such as your internet protocol (IP) address, operating system, device type and version, browser type and version, browser id, the URL entered and the referring page/campaign, date/time of visit, other user agent string data, and the time spent on our Service. Device data may overlap with the other categories of data listed below.
Analytics Data. Such as the path taken to our Service, through our Service, and when exiting our Service, usage and activity on or in connection with our Service, metrics on how many emails we send are actually opened and which attachments or links are opened, clicked, or viewed (such as via pixels, as described further below).
Note that we and our third-party partners may combine information that each of us collects automatically with other information about you, including information you choose to provide.
Cookies and Other Tracking Technologies
The Service uses automatic data collection technologies such as “cookies,” “web beacons,” “pixels,” “tags,” and other similar technologies. A cookie is a small data file that is placed on your device so that it will “remember” information when you visit a website. Cookies may be “session cookies” (which expire when you close your browser) or “persistent cookies” (which remain on your device until deleted or until they expire). Web beacons, pixels, and tags are small pieces of code embedded in web pages or emails that allow us to record activity on the Service, such as a visitor’s cookie number, device and browser information, the time, date, duration and number of page views, a description of the page where the technology is placed, and details about any items that were purchased.
We and our third-party partners use cookies and other tracking technologies, such as web beacons, pixels, SDKs, scripts, location-identifying technologies, and logging technologies to automatically collect personal information as described in this Privacy Policy. We use these technologies for purposes including: (1) authenticating users; (2) remembering user preferences and settings; (3) determining the popularity of content; (4) delivering and measuring the effectiveness of advertising campaigns; (5) analyzing site traffic and trends; and (6) understanding users’ online behaviors and interests. See the “Access To Your Personal Information And Opt-Out Procedures” section below to learn how you may limit or disable cookies or certain other tracking technologies on your device.
When you use the Service, these technologies may automatically collect personal information, including: your IP address; device identifiers; browser type and language preferences; operating system; referring and exit pages and URLs; search terms and keywords; date and time of your visit; pages you view and links you click within the Service; and other information about how you interact with the Service. We use this information to operate, maintain, and improve the Service, enhance your user experience, and for the other purposes described in this Privacy Policy.
“Do Not Track” Signals. Your browser settings may allow you to automatically transmit a “Do Not Track” (DNT) signal to websites and online services you visit. At this time, there is no consensus among industry participants as to the meaning of DNT in this context. Like many other websites, the Service is not configured to respond to DNT signals from browsers. For information about how to opt out of certain tracking technologies, please see the “Access To Your Personal Information And Opt-Out Procedures” section below.
We use the categories of personal information described above for the following purposes:
To Provide the Service and Fulfill Your Requests. We use your information to provide and maintain the Service, to process and fulfill your requests, to communicate with you about your use of our Service, to respond to your inquiries, and for other customer service and business administration purposes.
To Improve the Service. We use your information to understand and analyze our user base and how you use the Service, to improve and enhance the Service, and to develop new content, services, features and functionality.
Marketing and Promotional Purposes. We may use your information to send you news and newsletters, event updates, and to communicate with you about new features, events, or products offered by us or our third-party business partners, including our advertising, marketing, and sponsorship partners. We may also use your information to gather broad demographic information, to analyze trends, or to seek compatible advertisers, sponsors, and customers. We may also use your personal information to improve our marketing and promotional efforts. Where required by applicable law, we will obtain your prior consent before using your personal information for marketing and promotional purposes.
Combining Information. We (and our third-party business partners) may merge, co-mingle, or otherwise combine information, including your personal information, in furtherance of the purposes described above.
To Comply With Legal Obligations. We may use your information where we believe necessary to comply with our legal obligations or to exercise or defend our rights or the rights of a third party, including complying with law enforcement or government authority requests and participating in compliance audits.
To Protect Us and Others. We may use your information where we believe necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, detect or prevent fraud or abuse, or situations involving potential threats to the safety of any person or to otherwise protect us, you, and other users, to enforce this Privacy Policy, the Terms or the integrity of the Service, or to comply with the law.
In addition to the uses described above, we may also use your personal information where we have obtained your consent to do so, or as otherwise permitted by law.
Service Providers. We use service providers, contractors, and agents to provide a variety of business services on our behalf, for the purposes described above. For example, we use service providers to help us with marketing, advertising, data processing, website analytics, security and promotions management, legal services, financial services, ticketing and event management, merchandise fulfillment, and customer support. In some instances, we may need to provide personal and/or non-personal information about you to such service providers. However, all third-party service providers are prohibited from using your personal information for any purpose other than that for which they were engaged.
Advertising and Promotional Partners. We may provide your information to advertisers, affiliate partners, and marketing partners to develop, manage, and conduct advertising and marketing campaigns, promotions, and offers, including about our content, products, and services or third parties’ products and services.
Record Labels, Distributors, and Music Platforms. We may share your information with record labels, music distributors, streaming platforms, and other music industry partners in connection with the distribution, promotion, and sale of music, merchandise, and related content.
Venue and Event Partners. We may share your information with concert venues, promoters, ticketing companies, and event organizers in connection with live performances, tours, meet-and-greets, fan experiences, and other events.
Talent Agencies and Representatives. We may share your information with booking agents, talent agencies, publicists, and other representatives who assist in managing artist appearances, media engagements, and business opportunities.
Sponsors and Brand Partners. We may share your information with sponsors, brand partners, and licensees in connection with endorsements, sponsorship arrangements, branded content, merchandise collaborations, and promotional activities.
Social Media and Fan Engagement Platforms. We may share your information with social media platforms, fan clubs, and community engagement services to facilitate artist-fan interactions, contests, and promotional activities.
We may also disclose your personal information in the following circumstances:
Business Transfers. If Joan of Arc is acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy, assignment for the benefit of creditors, insolvency proceeding or similar financial circumstances, we may transfer the information we have collected about you to the other company. As part of the business transfer process, we may disclose certain of your information to lenders, auditors, and third-party advisors, including attorneys and consultants.
In Response to Legal Process. We may disclose your personal information where we believe necessary to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
To Protect Us and Others. We disclose your personal information where we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which we are involved.
In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing or where notice is otherwise provided.
You have various options to “opt out” of receiving information from us and our marketing partners. For example, you can opt-out from our newsletters by using the unsubscribe link at the bottom of each message. If you no longer want to receive third-party email offers that you requested through the Service, simply follow the advertiser’s unsubscribe link or opt-out instructions that should be included in every commercial message you receive.
You have various options to limit information that is collected through your devices. For example, you may set your browser so that it will decline cookies. If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies before using our websites, with the drawback that certain features of the sites may not function properly without the aid of cookies. In addition, you may review and adjust the settings provided by your device manufacturer to limit the content you receive on your device, such as push notifications, or to disable certain features that collect your information, such as location services.
Please be aware that Joan of Arc, its advertisers, business partners, sponsors, service providers, and other third parties accessible through the Service (such as via links from our websites and/or framed on our websites) may collect information about you pursuant to their own privacy practices. In addition, we maintain a presence on social media sites, which may collect information directly from you. Joan of Arc has no control over these parties and is not responsible for any actions or policies of such third parties. You should check the applicable privacy policies of the third parties when providing information to them.
Please note that we cannot guarantee the security of our databases or sites, nor can we guarantee that information will not be intercepted while being transmitted over the Internet.
Your personal information will be held for only so long as it is necessary for the purpose for which it was originally collected, and in accordance with applicable local law. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy. When assessing retention periods, we first examine whether it is necessary to retain the personal information collected and, if retention is required, work to retain the personal information for the shortest possible period permissible under applicable law.
This Service is not intended for children under 18 years of age. No one under the age of 18 may provide any personal information to or on the Service. We do not knowingly collect personal information online from children under the age of 18. If you are under the age of 18 you should not provide any personal information to us and you should use the Service only with the participation of a parent or guardian.
This Privacy Policy may be changed from time to time, so we encourage you to check back with every visit to our websites. If you do not agree to one or more of the changes, you may choose to “opt out,” using the procedures set forth above. Once the change has been made, all information collected by the site before or after the change will be subject to the new terms of the Privacy Policy.
If you have questions regarding this privacy policy, you may contact us at info@joanofarcmusic.com.
Cindy Mabe is one of Music Row’s most respected music executives and distinguished marketers. A trailblazer throughout her career, she became Nashville’s highest ranking woman label executive when she was appointed UMGN President in 2014. She made history again in 2023 by becoming the first woman to serve as Chair & CEO of a Nashville-based major label group. During her tenure at UMG Nashville, the label group which included Capitol Records Nashville, EMI Records Nashville, MCA Nashville, and Mercury Nashville, Mabe helped guide and grow the careers of some of country music’s biggest stars including Luke Bryan, Eric Church, Jordan Davis, Mickey Guyton, Sam Hunt, Alan Jackson, Parker McCollum, Reba McEntire, Kacey Musgraves, Jon Pardi, Chris Stapleton, George Strait, Carrie Underwood, Keith Urban, Brothers Osborne, and Little Big Town, among countless others.
Also, during her tenure at UMGN, Mabe launched a new comedy-centered imprint in 2023, Capitol Comedy Nashville, with Grammy-recognized flagship comedian Nate Bargatze. That same year, Mabe unveiled Silver Wings Records, a distribution and independent artist services arm of the label group, and Sing Me Back Home Productions, a TV and Film production company. Sing Me Back Home executive produced the NBC special Toby Keith American Icon which was the highest rated live special on NBC for 2024.
Mabe joined UMGN in 2012 as Senior Vice President, Marketing responsible for leading marketing across Capitol Records Nashville, EMI Records Nashville, MCA Nashville, and Mercury Nashville and UMG Nashville’s expanded suite of country labels following its acquisition of EMI. Prior to that, Mabe spent five years at Capitol Records Nashville, where she held the position of SVP, Marketing and played an integral role in the long-term creative and commercial success of the label that saw it named Billboard magazine’s “Country Label of the Year” consecutively for seven years from 2005 – 2012.
A North Carolina native, Mabe attended the University of North Carolina at Chapel Hill and graduated from Belmont University in Nashville with a B.S. in Business Administration. She began her music career as promotions coordinator at RCA Nashville, before shifting to sales and then artist marketing and development, during which time she worked with artists including Clint Black, Martina McBride, and Alabama. She later served as Senior Director, Marketing and Artist Development at Arista Records Nashville from 1999-2007 working with the likes of Alan Jackson, Brad Paisley, Carrie Underwood, Brooks & Dunn, and Diamond Rio before joining Capitol Records Nashville in 2007.
Mabe’s dedication and tremendous work for her artists and her countless contributions to the music community have earned the industry leader multiple awards and honors including the Country Music Hall of Fame’s Louise Scruggs Memorial Forum Award, the SOURCE Hall of Fame Award, and recognition by Save The Music Foundation. Mabe was named as one of Billboard’s Women in Music 2015-2024 and landed on Billboard’s Country Power Players list every year since its inception in 2015 including earning 2019’s Billboard Country Power Players Executive of the Year. Mabe also serves on the Country Music Hall of Fame board. Mabe is also the recent recipient of “The First Responders Children’s Foundation Corporate Hero Award.” Her ongoing commitment to philanthropic leadership led to the creation of the Joan of Arc Music Preservation Foundation, dedicated to protecting the timeless legacy of Country music while championing its continued evolution. Defining JOA’s ethos from day one, every project across its ecosystem supports the Foundation through charitable initiatives that benefit the Country music community.
